Cell phone voice mail hell
You need to pay your cell phone bill so you can keep on talking. The crappy service almost goes without saying, giving that you are on an unlimited plan from Boomerang, which is the cheap side of Alltel®.
First, you call the phone number on the bill. They're closed, but all you want to do is give them a credit card number. They urge you to go to the alltel web site.
Being a bit of a web geek, you do. But, it turns out they only load new customers in once a month. This bizarre delay is not explained.
On the same web site you see a DIFFERENT 800 number, this one an actual "800" 800 number, not a 866 number. It says, "Just call 1-800-xxx-xxxx and follow the prompts to pay your bill automatically." Wouldn't you assume that means you can punch your credit card number in and pay your bill?
You call, but it sounds like the other number, complete with those annoying chimes. Sure enough, they are closed too.
Next day. You call during normal business hours. The automatic system takes your payment via credit card, complete with confirmation number. You never talk to an actual person.
What's up with that? An automatic system they turn off at night?